Vendor Requirements & Onboarding Acknowledgment

About Align Living Group

Align Living Group manages residential renovation and rehabilitation projects nationwide for institutional property owners. We act as the owner's representative, overseeing scope, budget, timeline, compliance, and documentation across each project.

Our role is to ensure:

• Work is completed to standard
• Projects remain compliant with local regulations
• Owners have real-time visibility into progress
• Vendors are paid accurately and predictably

Vendor Qualifications

All vendors must meet the following requirements:

• Properly licensed in the jurisdiction where work is performed
• Adequately insured
• Bonded, where required by law or project type
• Able to provide proof of credentials upon request

Failure to maintain required credentials may result in removal from active projects.

Vendor Onboarding Requirement

All vendors must complete Align Living Group's onboarding process before receiving work assignments. This includes:

• Completing required forms
• Acknowledging vendor requirements
• Providing requested documentation

Incomplete onboarding may delay or prevent project assignments.

Portal & Documentation

Vendors must be willing and able to use Align Living Group's portal and documentation system. This system is used to:

• Assign work
• Upload bids, invoices, and change orders
• Submit progress reports and photos
• Schedule and track next site visits
• Track project status

Vendors must submit progress reports on every site visit, including:

• Photos of completed and in-progress work
• Supporting documentation as required
• Notes on current project status
• Date of next planned site visit

All reports and documentation must be submitted through the designated system. Email or text communication alone is not sufficient.

Bids, Change Orders & Deposits

All bids and change orders must be:

• Submitted in writing
• Approved before work begins

Verbal approvals are not valid. Unauthorized work may not be paid.

Deposits may be allowed depending on project type and scope. Any deposit must be:

• Approved in writing
• Clearly documented in the estimate or agreement

Deposits are not guaranteed and are evaluated on a case-by-case basis.

Inspection, Invoicing & Payment

Payment will not be issued until:

• Work is completed per the approved scope
• Work has been inspected
• Work has been approved by Align Living Group

Incomplete or non-compliant work must be corrected prior to approval.

Invoice Submission

• Invoices must be submitted within 10 calendar days of job completion
• Invoices must include the property address and approved scope reference
• Invoices must match approved estimates and/or approved change orders
• Invoices that do not match will be rejected and require resubmittal

Payment Timing

• Approved invoices are paid within 30 days
• Payment is issued via check

Safety, Site Care & Professional Conduct

Safety is a priority on all job sites. Vendors are responsible for:

• Maintaining safe working conditions
• Following applicable safety regulations
• Ensuring crew and subcontractor safety

Unsafe conditions may result in work stoppage.

Vendors and crews must also:

• Act professionally at all times
• Avoid disruptive behavior
• Refrain from smoking, drugs, or alcohol on site
• Secure the property after each visit
• Leave the site broom-clean
• Protect floors, walls, fixtures, and landscaping
• Report any damage immediately

Compliance with Codes & Permits

Vendors are responsible for:

• Complying with local building codes
• Obtaining required permits
• Coordinating inspections when required

Failed inspections must be corrected at the vendor's expense.

Subcontractor Use

• All subcontractors must be disclosed in advance
• Subcontractors must meet the same licensing and insurance requirements
• Vendors remain fully responsible for subcontractor performance

Confidentiality & Communication

Vendors must keep all project information confidential and may not share:

• Project details or scope of work
• Property condition findings or assessments
• Pricing, estimates, or budget information
• Photos, reports, or documentation from the project
• Any information about the property owner or project timeline

Vendors may not:

• Discuss the project with neighbors or third parties
• Share ownership or client information
• Represent themselves as the property owner

All project information is proprietary and confidential to Align Living Group and the property owner. All communication must go through Align Living Group.

Termination & Vendor Removal

Align Living Group reserves the right to:

• Pause or reassign work
• Remove vendors from the active network

Reasons may include:

• Repeated non-compliance
• Safety violations
• Documentation failures
• Quality concerns